ARCH CITY STAYS
Frequently Asked Questions
How do I book a stay?
You can explore each property on the Arch City Stays website and click “Check Availability” to view open dates and complete your booking through our secure reservation platform.
What time is check-in and check-out?
Check-in typically begins at 4:00 PM, and check-out is 10:00 AM. Each home uses smart-lock entry, allowing for a smooth and flexible arrival process.
Do your homes support extended stays?
Yes. Many Arch City Stays properties are ideal for longer visits, including work assignments, relocations, and extended travel. Our homes are fully equipped with kitchens, Wi-Fi, and comfortable living spaces to make longer stays feel easy.
Are pets allowed?
Many of our homes are pet-friendly. If you plan to bring a pet, please review the specific property details to confirm pet accommodations and any applicable guidelines.
Where are your homes located?
Our homes are located in welcoming St. Louis neighborhoods with convenient access to parks, hospitals, dining, and cultural attractions. Exact addresses are shared after booking for guest privacy and security.
Do the homes include Wi-Fi and workspaces?
Yes. All Arch City Stays homes include high-speed Wi-Fi, and many feature dedicated workspaces suitable for remote work or study.
Are your homes family-friendly?
Yes. Many of our homes are designed to accommodate families, visiting relatives, and multigenerational stays, with multiple bedrooms and spacious living areas.
Are any homes accessible?
Some Arch City Stays properties include accessibility-friendly features such as wide hallways or accessible bathrooms. Please review the property details or contact us if accessibility accommodations are important for your stay.
Is parking available?
Most homes include free on-site or driveway parking. Details are listed on each individual property page.
Do you offer self check-in?
Yes. All Arch City Stays properties offer smart-lock self check-in, allowing guests to arrive at their convenience.
Are there security cameras at the properties?
For safety and security, some homes have exterior security cameras located at entry points. These devices are used only for safety and are never placed inside homes.
What happens if I need to cancel my stay?
Cancellation policies vary depending on the booking platform and property. We recommend reviewing the cancellation terms before booking and considering travel insurance for added protection.
Who can I contact during my stay?
Our team is available to assist if questions arise before or during your stay. We aim to provide clear communication and responsive support to make your visit as smooth as possible